RefundPolicy
Royal Shaft

Royal Shaft Mining Corporation

Refund Policy & Terms

Effective Date: 08 September 2024

1.

Refund Requests

A member who no longer wishes to continue participating in the Royal Shaft Mining Corporation service may submit a refund request through the designated refund process.

Refund requests must be submitted through the official platform and are subject to verification of the member's account, deposits, payments, bonuses and other transactions.

2.

Refund Calculation

Where a refund is approved, Royal Shaft Mining Corporation will reconcile the member's complete transaction history before determining the refundable amount.

  • ▸Total verified deposits made by the member;
  • ▸Profit or returns previously credited or paid to the member;
  • ▸Referral bonuses or commissions previously credited or paid to the member;
  • ▸Other amounts previously paid to or received by the member in connection with the service.

The amount previously paid or credited to the member may be taken into account when calculating the final amount payable under the applicable refund arrangement.

The member will receive a transaction reconciliation showing the relevant deposits and amounts previously paid or credited.

3.

Refund Processing Period

Approved refunds are processed within 14 to 32 working days.

This period allows the company to complete account reconciliation, verification, internal processing and the necessary funding arrangements.

The refund processing period does not constitute a guarantee that a refund will be completed on the member's preferred date.

4.

Company Operational Challenges

Where the company experiences operational, technical, banking, payment-processing, liquidity or other legitimate business challenges, processing times may be affected.

Members acknowledge that payment processing cannot always be performed according to an individual member's preferred timetable.

The company will process eligible payments and refunds according to its applicable procedures and available payment-processing arrangements.

5.

Account Verification

Before a refund is processed, Royal Shaft Mining Corporation may verify:

  • ▸Member identity;
  • ▸Account ownership;
  • ▸Deposit records;
  • ▸Payment records;
  • ▸Referral activity;
  • ▸Previous withdrawals or distributions;
  • ▸Banking information; and
  • ▸Other information reasonably required to reconcile the account.

Refunds may only be processed after the required verification has been completed.

6.

Member Conduct

Members are required to communicate with Royal Shaft Mining Corporation, its employees, hosts, representatives and service personnel respectfully.

Threats, harassment, intimidation, abusive conduct or unlawful conduct directed at company personnel will not be tolerated.

Where conduct appears to constitute unlawful harassment, intimidation, threats or another offence, the company reserves the right to report the matter to the appropriate authorities and/or seek appropriate legal protection.

7.

Voluntary Participation

Participation in the Royal Shaft Mining Corporation service is voluntary.

No person is required to participate, make a deposit or continue using the service.

Members are responsible for reviewing the applicable terms and conditions before participating.

8.

No Guaranteed Processing on Demand

A member may not require the company to process a refund immediately or outside the applicable refund procedure merely because the member demands immediate payment.

All refund requests remain subject to verification, reconciliation and the applicable processing period.

9.

Transaction Reconciliation

For transparency, the company may provide the member with a reconciliation of:

The reconciliation will be based on the company's verified transaction records.

Member Deposits

minus

Amounts Previously Paid or Credited to the Member

Refund Amount Determined Following Reconciliation

10.

Acceptance of Refund Terms

By submitting a refund request, the member confirms that they have read and understood this Refund Policy and agree to the applicable refund procedure and processing period.

11.

Applicable Terms

This Refund Policy forms part of the Royal Shaft Mining Corporation platform terms and must be read together with the other applicable terms and conditions governing the member's account and participation.

T&Cs Apply

Back to Capital Transfer

Private Capital Network

Royal Shaft

Mining Corporation

Structured mineral capital participation across Southern Africa. Private network — by invitation only.

Contact Details

Head Office

Sandton Morning side , Gauteng, South Africa

Contact

+27 87 265 8910

WhatsApp Support

+27 797 59 7619

Email

support@royalshaft.co.za

Operating Hours

Mon – Fri | 09:00 – 17:00 SAST

Compliance

Royal Shaft Mining Corporation operates as a private mineral capital participation network. All allocations are subject to production cycles and commodity pricing dynamics.

Performance is linked to mineral output, processing efficiency, and market conditions. Past performance does not guarantee future outcomes.

© 2026 Royal Shaft Mining Corporation. All rights reserved.

Private capital participation platform. By invitation only.

If you as a Host or an Investor brings the Company in Disrepute or Make any unknown transgressions towards any host or member, you will forfeit your full Interests pay out and you will receive your Investment plus 5% return and you will be blocked from any further investments.