Royal Shaft Mining Corporation
Refund Policy & Terms
Effective Date: 08 September 2024
Refund Requests
A member who no longer wishes to continue participating in the Royal Shaft Mining Corporation service may submit a refund request through the designated refund process.
Refund requests must be submitted through the official platform and are subject to verification of the member's account, deposits, payments, bonuses and other transactions.
Refund Calculation
Where a refund is approved, Royal Shaft Mining Corporation will reconcile the member's complete transaction history before determining the refundable amount.
- ▸Total verified deposits made by the member;
- ▸Profit or returns previously credited or paid to the member;
- ▸Referral bonuses or commissions previously credited or paid to the member;
- ▸Other amounts previously paid to or received by the member in connection with the service.
The amount previously paid or credited to the member may be taken into account when calculating the final amount payable under the applicable refund arrangement.
The member will receive a transaction reconciliation showing the relevant deposits and amounts previously paid or credited.
Refund Processing Period
Approved refunds are processed within 14 to 32 working days.
This period allows the company to complete account reconciliation, verification, internal processing and the necessary funding arrangements.
The refund processing period does not constitute a guarantee that a refund will be completed on the member's preferred date.
Company Operational Challenges
Where the company experiences operational, technical, banking, payment-processing, liquidity or other legitimate business challenges, processing times may be affected.
Members acknowledge that payment processing cannot always be performed according to an individual member's preferred timetable.
The company will process eligible payments and refunds according to its applicable procedures and available payment-processing arrangements.
Account Verification
Before a refund is processed, Royal Shaft Mining Corporation may verify:
- ▸Member identity;
- ▸Account ownership;
- ▸Deposit records;
- ▸Payment records;
- ▸Referral activity;
- ▸Previous withdrawals or distributions;
- ▸Banking information; and
- ▸Other information reasonably required to reconcile the account.
Refunds may only be processed after the required verification has been completed.
Member Conduct
Members are required to communicate with Royal Shaft Mining Corporation, its employees, hosts, representatives and service personnel respectfully.
Threats, harassment, intimidation, abusive conduct or unlawful conduct directed at company personnel will not be tolerated.
Where conduct appears to constitute unlawful harassment, intimidation, threats or another offence, the company reserves the right to report the matter to the appropriate authorities and/or seek appropriate legal protection.
Voluntary Participation
Participation in the Royal Shaft Mining Corporation service is voluntary.
No person is required to participate, make a deposit or continue using the service.
Members are responsible for reviewing the applicable terms and conditions before participating.
No Guaranteed Processing on Demand
A member may not require the company to process a refund immediately or outside the applicable refund procedure merely because the member demands immediate payment.
All refund requests remain subject to verification, reconciliation and the applicable processing period.
Transaction Reconciliation
For transparency, the company may provide the member with a reconciliation of:
The reconciliation will be based on the company's verified transaction records.
Member Deposits
minus
Amounts Previously Paid or Credited to the Member
Refund Amount Determined Following Reconciliation
Acceptance of Refund Terms
By submitting a refund request, the member confirms that they have read and understood this Refund Policy and agree to the applicable refund procedure and processing period.
Applicable Terms
This Refund Policy forms part of the Royal Shaft Mining Corporation platform terms and must be read together with the other applicable terms and conditions governing the member's account and participation.
T&Cs Apply
